Refund Policy

If you require further information or have any questions regarding this Refund Policy, please contact us using the details below:

Address: 25 West Road, Houghton, Johannesburg, South AfricaPhone: +27 78 703 5553Email: [email protected]

We are committed to customer satisfaction and offer a 30-day refund policy for eligible products under the following terms:

1. Conditions for Refunds

The item must be returned within 30 days of purchase.

The item must be in its original condition and packaging, with all accessories and documentation included.

Proof of purchase (receipt or invoice) must be provided.

2. Non-Refundable Items

Perishable goods, personalized items, or products marked “final sale.”

Products that show signs of use, damage, or tampering.

3. Refund Process

Contact us at [email protected] to initiate the return process.

Once we receive and inspect the returned item, we will process your refund within 7-10 business days.

Refunds will be issued via the original payment method.

4. Return Shipping

Customers are responsible for return shipping costs unless the item is defective or an incorrect product was delivered.